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The Subscription Economy: Mastering the New Subscription Model

June 18, 2015 By Bennett Voyles

The success of businesses in the new subscription economy needs more sophistication, nuance and responsiveness.

Filed Under: All Articles, Best Practice, Consumers, Know China, Retail Tagged With: Big Data, Consumer Behavior, Customer Relationship Management, E-Commerce, Retail, Slider, Subscription Economy

Taking a Hard Look at Customer Relationship Management

December 7, 2012 By Li Yang

“Big Data” is fast becoming an important asset for companies. Deciphering data can lead to many useful insights about consumers and their preferences. But the reality is that only a handful of companies really understand how to leverage Big Data in the right way. Big Data is not just about the size of data, but […]

Filed Under: 2012, All Articles, Best Practice, Management, Opinion, Videos Tagged With: Big Data, CRM, Customer Relationship Management, Interviews, Oded Netzer

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Information, analysis, and interviews about the Chinese economy and doing business in China, from the people who know it best. Presented by the Cheung Kong Graduate School of Business, China's leading business school.


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