Business has changed, specifically the relationship between management and employees. Once upon a time, companies offered careers—long-term, stable employment wherein the employee filled a narrowly-defined role. In past generations, it was common to spend an entire working lifetime at a single company, but now most millennials are ‘less loyal’ to employers, they go where their talents are valued. Edward E. Lawler III, Distinguished Professor of Business at the University of Southern California, expounds on the new model, which he terms “talent management”, a new paradigm focuses on the critical needs of a business, and finding the right people that can fulfill them.
Storytelling is a reliable way to reach audiences. According to storytelling experts, organizing stories in a form that connects to people’s feeling is an effective way to make information more memorable. But for sales people, telling their sales stories well is more challenging than for CEOs telling a company story—a sales person’s time is limited as the audience is under no obligation to listen to them for a long time; and they need to learn to tell the story throughout the entire sales process, from introducing themselves to managing customer relationships, and the focus of these stories will also vary by culture.
Storytelling is one of the most important skills for leaders to learn, because their job is to gain trust, and to persuade and influence people. Today, a number of consultants offer services that teach storytelling to executives or help them develop stories for internal or external consumption. A good story is a memorable way to make a point. And by engaging the emotions, a story makes it easier to persuade or motivate the listener. Stories can fulfill several roles for an organization. Founders’ stories, for instance, can be especially useful in giving people a sense of their company’s identity and in shaping the company’s culture.
Companies are abandoning the age-old tradition of the annual performance review. What can possibly replace it
Why are more and more companies—from Accenture to Deloitte—jettisoning the dreaded practice of the annual performance review.
What will happen to humans when the robots take away our jobs? Martin Ford, author of Rise of the Robots, on the imminent threat to jobs and the capitalist system.
Steve Blank, entrepreneur and founder of the Lean Startup movement, on how Beijing taught him the world no longer revolves around Silicon Valley.
Several companies—from tech giants like Alibaba to durables manufacturers like Haier—are betting big on the Smart Home market in China. Who’s doing what?
You climbed all the organizational rungs and then hit the ‘Now what?’ question. Staying motivated is hard and here’s what can you do about the situation.
Laurence Barron, Chairman of Airbus Group China, on the company’s growth in China’s expanding aviation sector